AAA Established in 1900, AAA offers a wide array of automotive, travel, insurance and financial services. In North America, AAA is a not-for-profit, fully tax-paying federation of 57 motor clubs with more than 1,100 offices, serving more than 50 million Members throughout the United States (48 clubs) and Canada (nine clubs).
AAA Northern California, Nevada and Utah The second-largest regional Member club of the national organization, we serve more than 4.5 million Members in Northern California, Nevada and Utah.
Facts about our club:
We are headquartered in the San Francisco Bay Area.
We have approximately 7,000 employees.
In Northern California, we have 3.8 million Members.
In Nevada, we have 380,000 Members.
In Utah, we have 180,000 Members.
As of 2008, there are more than 90 AAA offices located in Northern California, 21 in Nevada and nine in Utah.
"AAA" is our preferred business name in print stories. For broadcast, you can call us "Triple-A." Regionally, we prefer to be identified as AAA. The name "American Automobile Association" is no longer used, simply "AAA."
What We Do
Automotive
AAA is the largest, most reliable provider of emergency road service in the world. AAA Northern California first began offering roadside service in 1924. Each year, AAA Emergency Road Service responds to more than 28 million distress calls from Members nationally. In 2007 we responded to more than 2.3 million calls within Northern California, 235,000 calls in Nevada, and 88,000 in Utah. Our Members report a 96% satisfaction rate with our Emergency Road Service.
The top three reasons people call AAA are to get a tow for a broken-down vehicle; to get a jumpstart or battery replacement service; and because they are locked out of their vehicles.
The AAA-Approved Auto Repair Program has evaluated and approved more than 500 auto repair facilities in Northern California, Utah and Nevada. AAA Members using the facilities report a 98% satisfaction rate. For locations near you, call the AAA Approved Auto Repair referral hotline at (800) 645-4288.
Insurance
AAA is one of the top five insurance providers in the state of California. We have nearly 1 million auto insurance policyholders and insure approximately 2.1 million cars in California. Our insurance company, the California State Automobile Association Inter Insurance Bureau, began offering auto insurance in 1914. One out of every five cars on Northern California roads is insured by AAA.
Homeowners insurance was added in 1974. We are California's fourth-largest insurer of residential property. In addition to auto and homeowners, we also offer motorcycle, watercraft, motorhome, renters, rental property, flood, umbrella, travel and life insurance to customers in approximately 20 states, including Nevada and Utah.
Travel
AAA Travel is the nation's largest leisure travel agency, offering booking for unique vacation packages, cruises, flights, hotels and car rentals around the world.
AAA Members and their travel companions account for 38 percent of all spending on U.S. lodging stays annually, or nearly 1 million hotel rooms each day.
Every year, AAA tourism editors evaluate and assign ratings of 1 to 5 diamonds for nearly 32,000 lodgings in the U.S., Canada, Mexico, and the Caribbean. These diamond ratings are listed in the annual TourBook® guides.
There are nearly 60 AAA Travel locations in Northern California, 13 in Nevada and seven in Utah. AAA Travel services can also be accessed online at www.aaa.com or via our toll free number, (888) 937-5523.
Membership Services
AAA Members save an average of $87 each year with discounts on hotels, restaurants, rental cars as well as at retail stores both online and in person.
One of the largest travel publishers in the world, AAA distributes millions of maps, TourBooks, Triptiks® and other auto and travel publications each year as well as providing online directions.
AAA also offers new, high-tech ways to help Members navigate the roads efficiently with a line of AAA-branded Magellan GPS devices and cell phone-based AAA Mobile, a subscription GPS service.
VIA, AAA's award-winning bimonthly magazine, is the 19th largest consumer magazine in the U.S., with a circulation of more than 2.8 million.
Traffic Safety
AAA has advocated and worked for the safety and security of all travelers for more than 100 years. We provide tips to help drivers, cyclists, pedestrians, and parents of teens and small children keep safe while using roads and sidewalks, as well as valuable interactive programs for teen and senior drivers.
